Cookie policy

1. Introduction

At Countroll®  ( this refers to Hannecard NV ), we respect your concerns about privacy and appreciate our relationship with you.

Like many other companies, we use certain technologies to improve our online services, such as our website. One of these technologies involves the use of cookies. In this Cookies Policy, we aim to explain clearly and simply to you which cookies we use and why we do this. We also explain how you can control these cookies.

This Cookies Policy regulates the use of cookies for the following website and webportal : &\

2. What are cookies?

A 'cookie' is a small file sent by the Countroll® website and saved on your web browser or on your computer/mobile device. Cookies are a reliable mechanism for recalling the status of the website or an action that you took in the past.
Cookies can be placed by the server of the website that you visit or by third parties with whom the website collaborates. The server of a website can only read cookies that it has placed itself. It has no access to other information on your computer or other mobile device.

3. Why do we use cookies?

Cookies and similar technologies help us to distinguish you from other users of our website, to optimise your surfing experience, recall your user preferences (e.g. language, region, when you register for a newsletter, etc.) and to be able to present you (more) interesting offers.

4. Our Cookie Policy complies with current Belgian law (i.a. article 129 of the Belgian Act of 13 June 2005  on Electronic Communications).

5. Types of cookies:

Cookies can be classified in different ways, but the law makes one major distinction: between functional (technically necessary) cookies and all other (non-functional) cookies.

This website uses only the following cookies:

Functional cookies

Necessary cookiesThese cookies help to make a website workable by enabling basic functions such as page navigation and access to secured parts of the website. These cookies may capture amongst others IP-addresses. Without these cookies, the website cannot function properly. These cookies expire after a maximum term of one year.
Preference cookiesPreference cookies remember your preferences (such as your language or location). This improves your surfing experience because the website becomes easier to use and more personal. These cookies expire after a maximum term of one month.

Non-functional cookies

Marketing cookiesMarketing cookies are used to track visitors to different websites. The intention is to present advertisements that are relevant and interesting to individual users and are therefore more valuable to publishers and external advertisers. These cookies expire after a maximum term of one year.
Statistic cookiesStatistic cookies help website owners understand how visitors deal with websites by gathering and reporting anonymous information. These cookies expire after a maximum term of two years.

6. Countroll® makes use of third party cookies.

These are cookies installed by an organisation other than the owner of the website visited, such as cookies deployed by a business specialising in website analysis. Third party website analyses are used to monitor and measure the use of this site, so that we can continue to produce interesting content and improve the website.

7. We use Google Analytics cookies to gather data on your sessions at our website for marketing purposes or to improve our website.

See the cookie & privacy statements of Google and Bing for more information on the operation of these cookies.
Please note: we have no influence whatsoever on the content of these statements or on the content of the cookies of these third parties.

8. Countroll® uses social media channels such as YouTube and LinkedIn.

These channels may contain cookies that Countroll® does not control. We would like to refer you to the statements these parties give on their respective websites.

9. Could this Cookies Policy change?

We are constantly looking for a better customized service. Our online services consequently constitute a dynamic and innovative environment. This Cookies Policy may therefore be changed if this is required by our online services or current legislation. Naturally, we will let you know if there are important changes and will request your consent if this is necessary.

10. Grant your consent

By making use of our website, you accept the use of cookies. For optimal use of our website, you must accept these cookies. You can do this via your browser settings, or by explicitly accepting our Privacy and Cookies Policy on registration, or by continuing to surf the website after you have seen a 'cookie warning' on the homepage during your first visit to the website.

11. You can block cookies by activating the browser settings that block the installation of cookies.

However, this may prevent you from accessing the website (or a part of it, or from using certain functionalities).

12. Withdraw your consent:

If you wish to withdraw your consent (you can do this at any time), you can delete the cookies via your browser settings. These settings are often found in your web browser's 'Options' or 'Preferences' menu. The following links could be useful in helping you to understand these settings better. Otherwise, use the 'Help' function for more information.


For more information on this cookie policy, please contact us via

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